Privacy Statement

General Provisions

According to statutory provisions of the General Data Protection Regulations (GDPR) users of this website must be informed about the scope, manner and intention of Personal Data collection and processing. LabCognition Analytical Software GmbH & Co. KG is committed to protecting your privacy. This privacy statement explains how we collect your personal data on our website, how we protect your personal data and the rights you have concerning the use of such data. We encourages you to review this Privacy Statement so that you can understand how this Website collect, use and share your Personal Data.

What is Personal Data?

Personal Data is information that identifies you or can be used to identify or contact you. We collect Personal Data from you when you use our Website as described further in this Privacy Statement.

What does Data Processing mean?

Data Processing means all required steps performed either manually or by utilizing automatic methods to capture, save, use, modify and update or delete your Personal Data.

Which Personal Data is collected on this Website?

Through this website we are collecting Contact Data such as your name, address, ZIP code, country of origin, E-Mail address and phone number. We also collect Demographic Data, such as your age, gender, preferences, interests and favorites. We are also collecting Usage Tracking Data such as visited sites, date and time of site visit and dwell time. In addition we are collecting Communication Data such as your IP-address, the type of internet browser and hardware used to access our website.

Who collects Personal Data on this Website?

Personal Data on this Website is collected by the operating company. Detailed contact information of the operating company are provided further down in the Contact Information of this Privacy Statement or in the imprint of this website.

How is Personal Data collected?

We collect your Personal Data whenever you disclose them to us. This may happen if you send an E-Mail to us or give us a phone call. Furthermore, you may provide Personal Data through the forms available on this Website.

We also collect information, which are generated automatically when visiting our Website by e.g. your computer of smart phone. Such information is then collected by our IT-infrastructure. These are technical information such as the internet browser you are using to visit our Website, which operating system is installed on your device, the date and time of your visit.
Such information is collected automatically as soon as you visit our Website.

How do we use your Data?

We collect information, some of which contains Personal Data that you provide directly to us. The majority of collected data is used to help us understanding your interests and intentions of using our Website and services. We are using such data to ensure the contents on our Website are displayed accurately and to optimize our services for you. Another part of the collected data is used to personalize our services and optimize your customer experience when using our Website. In case you provide your Personal Data to us, we are using it to contact you and communicate with you.

Which Privacy Rights do you have?

According to the General Data Protection Regulations (GDPR) you have the right to request from us the entire Personal Data saved about you, its origin, recipients (if any) and purpose at any time and free of charge. Furthermore, you may request us to correct, lock and partially or entirely delete your Personal Data. If you have any questions regarding the GDPR you may contact us at any time, especially you may contact the responsibles as stated below in the Contact Information of this Privacy Statement or in the imprint of this Website. Your right to lodge a complaint with the responsible data protection authority remains unaffected thereof.

What are Web Analytics Tools and other Third Party Tools?

Your conduct of surfing our Website is subject to monitoring and evaluation as soon as you visit our Website. We use Cookies and if applicable Web Analytics Tools to help us personalize our services for you, remember your preferences, understand how youu are using our Website and help customize our marketing communication. Such aggregated information does not allow us to identify you and is used by us to analyse trends, to administer the Website, to monitor our Website’s use, and to gather general information about the use of our Website. You may revoke analysis entirely or you can disable particular tools to prevent collection of such information.
Further details and guidance are provided in the following.

Obligations and Advices

Privacy and Data Protection

We as the operating company of this Website take protection of your Personal Data seriously. All Personal Data provided to us is securely saved and kept in confidence according to the governing Data Protection laws and this Privacy Statement. Using this Website triggers, that miscellaneous Personal Data are collected. Personal Data is information that identifies you or can be used to identify you. This Privacy Statement explains which kind and how we collect Personal Data and the purpose they are used for.

Moreover, we point out, that any kind of data transfer through the internet such as communication by E-Mail is not secure at full length. Unfortunately, a complete security chain preventing your Personal Data from unauthorized access, use or disclosure by any third party cannot be guaranteed.

Legal Basis

Except otherwise stated in this Privacy Statement, we will only use Personal Data for the purpose described therein. According to Art. 13 of the General Data Protection Regulations (GDPR) we explain Personal Data processing to you as follows.

The legal basis to request permission from you to collect and process your Personal Data is stipulated in Art. 6(1)(b) and Art. 7 GDPR. Processing of your Personal Data is necessary for the performance of our services. The legal basis for such processing of your Personal Data is therefore Art. 6(1)(b) GDPR.

We will not share, sell, transfer or otherwise disseminate your Personal Data to third parties, unless required by law according to Art. 6(1)(c) GDPR, unless required for the purpose of your contract according to Art. 6(1)(b) GDPR, unless we are allowed to do so on the basis of a data processing agreement according to Art. 28 GDPR or you have given us express consent to do so according to Art. 6(1)(a) GDPR.

We can disclose your information in order to pursue our legitimate interest in applying or enforcing our terms and conditions or in responding to any claims, in protecting our rights or the rights of a third party, in protecting the safety of any person or in preventing any illegal activity (including for the purposes of fraud protection and credit risk reduction) according to Art. 6(1)(f) GDPR.

Contact Information

Data Processing on this Website is performed by the following responsible company:

LabCognition, Analytical Software GmbH & Co. KG
Koelner Str. 89
50859 Cologne, Germany

Phone: +49 221 94102318
E-Mail: privacy@labcognition.com
The above legal entity is the responsible company, either alone or in cooperation with others to make decisions on the Personal Data purpose and processing tools.

Changes to this Statement

We will occasionally update or amend this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how LabCognition Analytical Software GmbH & Co. KG is protecting your information.

Right of Access

According to Art. 15 GDPR you have the right to request confirmation as to whether we process your Personal Data and where that is the case, to request access to the Personal Data we hold about you.

Right to Rectification

According to Art. 16 GDPR you have the right to request the completion and/or correction of inaccurate Personal Data.

Right to Erasure

According to Art. 17 GDPR you have the right to request erasure of Personal Data without undue delay under certain circumstances, e.g. if your Personal Data is no longer necessary for the purposes for which it was collected or if you withdraw consent on which our processing is based according to Art. 6(1)(a) GDPR and where there is no other legal ground for processing.

Right to Restriction of Processing

According to Art. 18 GDPR you have the right to request us to restrict the processing of your Personal Data under certain circumstances, e.g. if you think that the Personal Data we process about you is incorrect or unlawful.

Right to Data Portability

According to Art. 20 GDPR, under certain circumstances, you have the right to receive your Personal Data you have provided us with, in a structured, commonly used and machine-readable format and you have the right to transmit that information to another controller without hindrance or ask us to do so.

Right to Revocation

According to Art. 7(3) you have the right to withdraw your consent to processing Personal Data at any time. A formless message e.g. sent by E-Mail is sufficient to withdraw your consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to Object

According to Art. 21 GDPR you have the right to object to the processing of your Personal Data under certain circumstances, in particular if we process your Personal Data on the legal basis of legitimate interests (Art. 6(1)(f) GDPR) or if we use your Personal Data for marketing purposes.

Right to lodge a Complaint before the Data Protection Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement if you consider that our processing of your Personal Data infringes the applicable data protection laws.
Please contact us at the Contact Information mentioned above and we will assist you to identify the respective competent supervisory authority.

Security of your Personal Data

For data protection and security reasons we secure the personally identifiable information you provide to us on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When Personal Data is transmitted by our Website, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol or Transport Layer Security (TSL) protocol.

You can recognize an encrypted connection in your browser’s address line when it changes from http:// to https:// and/or the lock icon is displayed in your browser’s address bar. In this case all data is securely transferred and cannot be read by any third parties.

Data Collection on our Website

Server Log-Files

Our Website is saved on a server infrastructure. The provider of the server saves information on Website visits automatically. Such information is saved in so called Log-Files being transmitted by your internet browser to the server automatically. In particular, the following information is transmitted:

 

• Language
• Browser type and version
• Date and time of request
• (anonymized) IP-Address
• Error codes
• Operating System
• Referrer URL

In principle, such information are not merged with other data sources.

The legal basis for such processing of your Personal Data are our legitimate interests (Art. 6(2)(f) GDPR) in customizing the content of our Services in line with user preferences and in further improving our Services.

Applications/Application Procedure

As part of any recruitment process, we collect and process Personal Data relating to job and apprentice applicants.
We collect a range of Personal Data about you such as:

• your name, address and contact details, including E-Mail address and telephone number
• details of your qualifications, skills, experience and employment history
• information about your current level of remuneration
• whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process
• information about your entitlement to work in Germany
• equal opportunities monitoring information, including information about your ethnic origin, health and religion or belief.

We collect this information in a variety of ways. For example, data might be contained in application forms, E-Mails being sent to us, CVs, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment.

We will also collect Personal Data about you from third parties, such as references supplied by former employers, information from employment background check providers including information from criminal records checks. We will seek information from third parties only once a provisional job offer to you has been made and will inform you that we are doing so.

Data will be stored in a range of different places, including on your application record, in our IT systems (including email).

We have a legitimate interest in processing Personal Data according to Art. 6(2)(b) GDPR during the recruitment process and for keeping records of the process. Processing data from job or apprentice applicants allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job or apprenticeship training position. We may also need to process data from job applicants to respond to and defend against legal claims. We will not use your data for any purpose other than the recruitment exercise for which you have applied. Your information will be shared internally for the purposes of the recruitment exercise. This includes members of the HR department, interviewers and others involved in the recruitment process if access to the data is necessary for the performance of their roles.
If your application for employment or apprenticeship is unsuccessful, we will hold your data on file for two months after the end of the relevant recruitment process. If your application for employment or apprenticeship is successful, Personal Data gathered during the recruitment process will be transferred to your personnel file and retained during your employment.

Contact Form/E-Mail

Should you send us questions or requests via a contact form, we will collect the data entered on the form, including the contact details you provide, to answer your questions or process your requests and any follow-up questions and requests. We do not share this information without your permission.
We will, therefore, process any data you enter into the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal E-Mail to privacy@labcognition.com making this request is sufficient. Alternatively, you may revoke your consent by submitting your email address using the revocation form https://www.labcognition.com/en/revocation.html.
The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods (6 years in terms of commercial law and 10 years in terms of fiscal law), remain unaffected by this provision.

Processing of Customer and Contractual Data

We need your Personal Data to comply with our contractual obligations. Therefore, we have a legitimate interest in processing your Personal Data according to Art. 6(1)(b) GDPR. For example, where you have provided us with your E-Mail address to receive our services or products, we will use this information in order to effectively deliver and communicate information to you in regard to such products and services. We will retain the data you provide us until the contractual obligations are fulfilled. Any mandatory statutory provisions, especially those regarding mandatory data retention periods (6 years in terms of commercial law and 10 years in terms of fiscal law), remain unaffected by this provision.

Matomo (formerly PIWIK)

This Website uses Matomo, a web analytics open-source software. The provider of these services is InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo uses Cookies, which are text files placed on your computer, to help the Website analyze how users use the site. The information generated by the cookie about your use of the website is the following:

 

• your IP-Adress (anonymized prior to its storage)
• the visited Website URL
• the Referrer-URL
• Sub-Websites being visited from this site
• the duration of your visit
• the frequency of repeated visits of the Website

We have a legimate interest in using this tool according to Art. 6(1)(f) GDPR to ensure contents on our Website are displayed accurately and to optimize our services for you.
The tool is explicitly running on our servers located in Germany and the information generated by the cookie and Personal Data included are only stored on our servers and will not be shared with other third parties. Your IP address is anonymized prior to its storage in order to protect your identity. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website.

We will retain the information until our monitoring obligations are fulfilled. This is the case after 500 days by default.

We use the hCaptcha security service (hereinafter "hCaptcha") on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation ("IMI"). hCaptcha is used to check whether user actions on our online service (such as submitting a login or contact form) meet our security requirements. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the "invisible mode" may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(b) of the GDPR: the processing of personal data is necessary for the performance of a contract to which the website visitor is party (for example, the website terms) or in order to take steps at the request of the website visitor prior to entering into a contract. Our online service (including our website, mobile apps, and any other apps or other forms of access offered by us) needs to ensure that it is interacting with a human, not a bot, and that activities performed by the user are not related to fraud or abuse. In addition, processing may also be based on Art. 6(1)(f) of the GDPR: our online service has a legitimate interest in protecting the service from abusive automated crawling, spam, and other forms of abuse that can harm our service or other users of our service. IMI acts as a "data processor" acting on behalf of its customers as defined under the GDPR, and a "service provider" for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha’s privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms